Shipping & returns

UAE delivery

Delivery charges and free-shipping thresholds are shown in the cart based on current store settings. Delivery timing is confirmed after order verification.

International orders

International delivery may be available on request. Shipping charges, duties, customs fees and destination restrictions are confirmed before final acceptance.

Returns and exchanges

Please contact us promptly after receiving an item if you need return or exchange support. Items should remain unused, unworn and in original condition.

Non-returnable items

Customized, altered, hygiene-sensitive, final-sale or otherwise specially prepared items may not be eligible for return unless defective or required by applicable law.

Damaged or incorrect items

If an item arrives damaged or incorrect, contact us with the order reference and clear photos so the team can review the issue.